Privacy Policy — How pub704 Handles Your Data

This Privacy Policy ("Policy") describes how pub704 ("we," "us," or "the Platform") collects, uses, stores, and protects personal information provided by members and visitors of the pub704 website and mobile application.

This Policy applies to all personal data collected through the pub704 platform, including information provided during account registration, identity verification, payment processing, customer support interactions, and general use of the platform's features.

pub704 is committed to handling your personal data responsibly and in accordance with applicable data protection principles. The platform is designed for and intended to serve residents of the Philippines. If you are accessing pub704 from outside the Philippines, this Policy still governs your use of the platform.

pub704 collects personal information through two main channels: information you provide directly, and information generated automatically when you use the platform.

Information You Provide

When you register for a pub704 account or interact with the platform, you may provide:

• Your full legal name, date of birth, and nationality.
• Contact details including your mobile number and email address.
• A government-issued ID and supporting documents for identity verification (KYC).
• Philippine bank account details or e-wallet information for deposit and withdrawal processing.
• Any communications you send to the pub704 support team.

Information Collected Automatically

When you access and use the pub704 platform, certain technical data is collected automatically:

• Your IP address, device type, operating system, and browser or app version.
• Session timestamps, pages visited, and features accessed.
• Gaming activity data, including game sessions, wager amounts, and transaction history.
• Cookie and session data as described in Section 8.

pub704 uses the personal information we collect for the following purposes:

• Account management: Creating and maintaining your pub704 account, processing login authentication including OTP verification, and managing account security settings.
• Identity verification: Completing KYC checks as required to verify your identity and eligibility to use the platform, including age verification to confirm you are 21 or older.
• Transaction processing: Processing deposits and withdrawals in PHP via your selected Philippine bank or e-wallet. Financial data is used only to facilitate your transactions and is not stored beyond what is operationally necessary.
• Platform operation: Delivering the gaming experience across all categories including live casino, slots, and fish games; tracking VIP program progress; and applying bonuses and promotions to your account.
• Customer support: Responding to your support enquiries, resolving account issues, and maintaining records of communications for quality and dispute resolution purposes.
• Security and fraud prevention: Monitoring account activity to detect unauthorised access, fraudulent behaviour, or violations of our Terms and Conditions.
• Communications: Sending account-related notifications such as transaction confirmations, OTP codes, and updates to platform policies. Marketing communications are only sent where you have not opted out.
• Platform improvement: Using anonymised and aggregated usage data to understand how members interact with the platform and to improve features and performance.

pub704 processes your personal data on one or more of the following legal grounds:

• Contractual necessity: Processing required to create and operate your account, fulfil transactions, and deliver the services you have requested from pub704.
• Legal obligation: Processing required to comply with applicable laws and regulations, including identity verification and anti-money laundering obligations.
• Legitimate interests: Processing carried out for fraud prevention, platform security, and business analytics, where these interests are not overridden by your rights and interests.
• Consent: Where you have given explicit consent, such as for optional marketing communications. You may withdraw this consent at any time by updating your preferences in your account settings.

pub704 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial use.

We may share your data in the following limited circumstances:

• Service providers: Trusted third-party companies that provide services to support pub704's operations, such as payment processors, identity verification providers, and technical infrastructure providers. These parties are contractually bound to handle your data only for the specified purpose and in accordance with our instructions.
• Legal and regulatory requirements: Where required by applicable law, court order, or the request of a competent authority, pub704 may disclose personal data to comply with legal obligations.
• Fraud prevention and security: In cases where there is a reasonable basis to suspect fraud, money laundering, or criminal activity, relevant information may be shared with appropriate parties as required by law.

When any data sharing occurs with service providers, pub704 maintains contractual protections to ensure your data is handled securely and in accordance with applicable data protection standards.

Protecting your personal data is a priority for pub704. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, disclosure, alteration, or destruction.

Technical Safeguards

• SSL (Secure Socket Layer) encryption is applied to all data transmitted between your device and the pub704 platform.
• Account access is protected by password authentication combined with OTP (one-time password) verification for sensitive actions.
• Financial data is handled through secure, encrypted channels and is not stored in a format accessible to unauthorised parties.

Organisational Safeguards

• Access to personal data within pub704's systems is restricted to personnel who need it to perform their job responsibilities.
• Staff handling personal data are subject to confidentiality obligations.
• Security practices are reviewed and updated regularly in response to evolving risks.

While pub704 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong password, do not share your login credentials, and enable OTP verification in your account settings.

pub704 retains your personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable legal or regulatory obligations.

In general terms:

• Account data and transaction records are retained for the duration of your account's active status and for a defined period following account closure, to meet legal and compliance requirements.
• KYC verification documents are retained for the period required by applicable identity verification and anti-money laundering obligations.
• Customer support communications are retained for as long as they remain relevant to open matters or legal obligations.
• Technical logs are retained for a limited period for security and troubleshooting purposes and are then deleted or anonymised.

When personal data is no longer required and there is no legal obligation to retain it, pub704 securely deletes or anonymises it.

pub704 uses cookies and similar technologies to provide a functional and consistent experience across the platform. Cookies are small data files stored on your device that help us recognise returning users, maintain your session, and understand how the platform is being used.

Types of Cookies We Use

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and secure while you navigate the site. They cannot be disabled without affecting core functionality.
• Functional cookies: Store your preferences such as language settings, display options, and previously selected game categories to improve your experience.
• Analytics cookies: Collect anonymised data about how visitors use the platform, including which pages are visited and how long sessions last. This data is used to improve the platform's performance and content.

You can manage cookie preferences through your browser settings. Blocking essential cookies may affect your ability to log in or use certain parts of the pub704 platform. pub704 does not use cookies to serve third-party advertising.

As a pub704 member, you have rights regarding your personal data. These include:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to correction: You may request that inaccurate or incomplete data be corrected. You can update many account details directly through your account settings.
• Right to deletion: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to restrict processing: You may request a restriction on how we process your data in certain circumstances, such as while a correction request is being reviewed.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time. This will not affect the lawfulness of processing carried out before withdrawal.
• Right to data portability: In applicable circumstances, you may request that we provide your data in a structured, machine-readable format.

To exercise any of these rights, please contact the pub704 support team through your account dashboard or using the contact details in Section 12. We will respond to all valid requests within a reasonable timeframe.

The pub704 platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register for or use pub704.

If pub704 becomes aware that personal data has been collected from an individual under the age of 21, the associated account will be closed and all related data will be deleted promptly. Parents and guardians are encouraged to monitor online activity and use available parental control tools to prevent underage access to online gaming platforms.

For information on responsible gaming tools and resources, visit our Responsible Gaming page.

pub704 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through your registered contact method or via a notice on the platform.

Your continued use of the pub704 platform after an updated Policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how your data is handled.

If you have any questions, concerns, or requests relating to this Privacy Policy or how pub704 handles your personal data, please get in touch with our support team:

You may also raise concerns or requests through the help section available in your account dashboard after logging in. pub704 aims to respond to all privacy-related requests within a reasonable timeframe, and no later than the period required by applicable law.